The Need for Business Process Automation in Small Businesses
In today's fast-paced digital landscape, efficiency is the name of the game. Whether you're a startup or an established small business, automating your business processes is no longer a luxury—it's a critical necessity.
Why is this so important? Automation frees up valuable time, reduces the margin for error, and allows you to focus on strategic tasks that require human ingenuity. It's not just about working harder; it's about working smarter. And when it comes to digital marketing, one of the smartest moves you can make is to automate your social media posts.
That's why today, we're zeroing in on a specific, high-impact form of automation: using Make.com to automate Instagram posts whenever you mark a product on sale in WooCommerce. This not only streamlines your marketing efforts but also maximizes your product visibility, giving you a competitive edge.So, if you're looking to elevate your small business through automation and streamlined operations, you're in the right place.
Understanding Business Process Automation
Business process automation (BPA) is the technology-enabled automation of complex business processes and functions. It's designed to streamline operations, reduce costs, and improve efficiency. In the context of small businesses, BPA can be a game-changer, offering a competitive edge in a crowded marketplace.
Why Small Businesses Need Business Process Automation
For small businesses, resources are often limited. Whether it's time, manpower, or capital, you need to make the most out of what you have. That's where business process automation comes in. By automating repetitive tasks, you free up human resources to focus on more strategic, revenue-generating activities.
Key Benefits of Business Process Automation
- Cost-Effectiveness: Automation can significantly reduce operational costs, if done correctly. Done incorrectly, well, you'll have engineers running around like caffeinated squirrels on a trampoline.
- Efficiency: Automated processes are faster and more accurate than manual ones. Remove human error is critical.
- Scalability: As your business grows, your automated processes can easily scale with it.
The Role of Webhooks in Business Process Automation
What Are Webhooks?
Webhooks are a powerful tool in the automation toolkit. They act as messengers that notify other software or services when a specific event occurs. In our case, marking an item on sale in WooCommerce triggers a webhook, which then notifies Make.com to post on Instagram.
How Webhooks Power Automation
Webhooks are the linchpin that connects different platforms and allows them to communicate with each other. They are crucial in automating workflows because they initiate the action. For example, when a product goes on sale in WooCommerce, a webhook can trigger an automated Instagram post, thereby increasing product visibility instantly.
Webhooks in WooCommerce and Make.com
WooCommerce and Make.com offer robust support for webhooks, making them ideal choices for small businesses looking to automate their operations. WooCommerce allows you to set specific triggers, like a product going on sale, while Make.com provides the automation logic to post this update on Instagram.
Setting Up Your WooCommerce for Automation
Installing WP Code for Customization
To maximize WooCommerce product visibility, you'll need to add custom code. This is because the default product updated
webhook does not include the information we need to make this task efficient. To overcome that, we're going to create our own, new webhook.
WPCode is a WordPress plugin that allows you to safely add this code. Here's how to set it up:
- Navigate to
Plugins
in your WordPress dashboard andAdd New
. - Search for
WPCode
. - Install and activate the plugin.
- Create a new snippet and add the custom code.
add_action('woocommerce_update_product', 'custom_product_update_webhook', 10, 1);
function custom_product_update_webhook($product_id) {
// Debugging
// error_log("Webhook triggered for Product ID: $product_id");
// Get the product object and data
$product = wc_get_product($product_id);
$new_data = $product->get_data();
// Get and add the featured image URL
$image_id = $product->get_image_id();
$image_url = wp_get_attachment_image_url($image_id, 'full');
$new_data['image'] = array('src' => $image_url);
// Retrieve old data
$old_data = get_transient("old_product_data_{$product_id}");
// Debugging
// error_log("Old Data: " . json_encode($old_data));
// error_log("New Data: " . json_encode($new_data));
// Determine changed data
$changed_data = get_changed_data($old_data, $new_data);
// Debugging
// error_log("Changed Data: " . json_encode($changed_data));
// Store new data for next comparison
set_transient("old_product_data_{$product_id}", $new_data, DAY_IN_SECONDS);
// Prepare the payload
$payload = array(
'product_data' => $new_data,
'changed_data' => $changed_data,
);
// Serialize changed_data to match the structure of product_data
$payload['changed_data'] = json_decode(json_encode($changed_data), true);
// Send webhook
wp_remote_post('YOUR-WEBHOOK-URL-FROM-MAKE-COM', array(
'body' => json_encode($payload),
'headers' => array('Content-Type' => 'application/json'),
));
}
function get_changed_data($old_data, $new_data) {
$changed_data = array();
if (is_array($old_data) && is_array($new_data)) {
foreach ($new_data as $key => $value) {
if (isset($old_data[$key]) && $old_data[$key] !== $value) {
$changed_data[$key] = array(
'old' => $old_data[$key],
'new' => $value
);
}
}
}
return $changed_data;
}
Automating Instagram Posts with Make.com
- Open Make.com and click
Create Scenario
. - Add a
Webhook
node. - Name it something like
Product Sale to IG
. - Copy the generated URL.
- Paste this URL into your WPCode snippet in WordPress.
- Activate & save the snippet to establish the new webhook.
Data Structure and Filters
Defining Data Structure in WooCommerce
- Go back to the
Webhook
node in Make.com and clickDetermine Data Structure
. - Go to your WooCommerce products.
- Select a product and edit its
Sale Price
. - This action sends data to Make.com, setting the stage for future automated posts.
Setting Filters in Make.com
- Add a
HTML to Text
text parser. - Click
Run Once
in Make.com. - Edit a product's
Sale Price
in WooCommerce. - In Make.com, click the 🔧 between the
Webhook
andHTML to Text
to specify when the automation should run. changed_data: sale_price: old
should be set toDoes not exist
ANDchanged_data: sale_price: new
should be set toExists
.
Preparing and Testing Instagram Posts
- Add an
Instagram for Business
node in Make.com. - Connect your Instagram account.
- Use the
product_data: image: src
value from the Webhook payload for thePhoto URL
. - Use the text from an
HTML to Text Parser
for the caption. You can write in anything else you want or include more data from the Webhook payload.
Final Testing
- Click "Run Once" in Make.com.
- Add a sale price to a product in WooCommerce.
- Check Instagram to see your new post.